FAQs
WaveHawaii Ponchos
What size poncho is right for me?
Our ponchos come in a range of sizes, from kids to extra large. Exact
measurements can be found in the product description, but we recommend that
for use as a mobile changing room, your poncho should come down to your
knees. However, the bigger the better!
What style of poncho should I choose?
We offer several styles of poncho to suit a variety of needs. The lighter, waffle
material of our Travel Poncho means it dries quickly and folds up small- perfect
for when you’re on the go. Our Style Poncho range is made of thick, cosy
towelling, ideal for chillier days at the beach, pool or even after the shower!
Finally, our waterproof Storm Ponchos are lined with either quick-dry towelling, or
super soft sherpa to keep you snug and dry, whatever the weather.
Can I machine wash my poncho?
To keep your poncho or towel in tip top condition, we recommend running your
washing machine on cold for the first wash. After that, all of our ponchos and
towels are fully machine washable at 30 degrees, and can be hung up to dry or
tumble dried on a gentle setting.
What makes WaveHawaii ponchos special?
As with all WaveHawaii products, both our ponchos and towels are made with
absolutely no plastic or microfibres. Consisting of either 100% Oeko-Tex
Standard 100 certified cotton, or a bamboo and cotton blend, you can be sure
that our ponchos are just as kind to your skin as they are to our oceans, rivers,
and lakes.
Orders
What shipping options are available for my order?
Our range of shipping options include standard shipping, international shipping, and next-day shipping. Estimated delivery times and prices will be displayed at checkout.
Where is my order?
We aim to dispatch your items within 24 hours. If you have had confirmation that your package has been dispatched but have not received it within your estimated shipping window, please contact us either by emailing sales@inventsports.com or calling us on +44 (0)7738 004278.
What is InventSports’s return policy?
In the unlikely event that you are not completely satisfied with your product,
InventSports offers 30 days to arrange a return.
To arrange a return, simply drop us an email at sales@inventsports.com with proof of purchase, a brief description of the issue, and whether you would prefer a replacement or refund. Then, simply repackage the item securely, and send it to the return address found on your shipping label. Once we have received your package and are satisfied that the item has not been misused or tampered with, we will contact you to arrange your replacement or refund.